Returns Policy

Thank you for choosing Bootylen! We are committed to providing you with high-quality home products. If you are not satisfied with your purchase, our return policy will provide you with a convenient solution.

Return Period

You can request a return within 30 days of receiving your product.

Return Conditions

The product must be in original condition, unused, and with all original tags and packaging.

All returns must be accompanied by proof of purchase, such as a copy of your invoice or order confirmation email.

Return Process

Please contact our customer service team via email at [email protected] to explain the reason for your return and provide your order number.

We will provide you with a return address and further instructions.

Please package the product securely and send it to the following address with proof of purchase: 2225 Florida Ave, Lynchburg, VA 24501, United States.

Refund Processing

Once we receive and inspect the returned merchandise, we will process your refund within 3 business days. Refunds will be issued via the original payment method.

Special Cases

If you discover that the item was damaged during shipping, please contact us immediately at [email protected] and we will provide you with an appropriate solution.

Discounted items, personalized items, or hygienic products (such as plush products) are generally not eligible for returns unless there is a quality issue.

If you have any questions about our return policy or need further assistance, please feel free to contact [email protected] and we will be happy to help you. Thank you for choosing Bootylen!